Shipping Policy

Shipping Policy

Effective Date: June 26, 2026

Welcome to exofits.shop. This Shipping Policy explains how orders are processed, shipped, and delivered.

Business Information

Trade Name: KANANI CREATION
Brand Name: exofits.shop
Managed By: Pankaj Maganbhai Kanani
GST Number: 24FCGPK7894M1ZR

Email: exofits6@gmail.com
Phone: +91 7405402501

Registered Address:
A-78, Dangigev Society,
Punagam, Choriyasi,
Surat, Gujarat – 395010, India

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders are processed Monday through Saturday, excluding public holidays.

  • During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Within India: 3–7 business days

  • Remote or rural locations: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • We may offer free shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking number and courier details.

You can use the tracking information to monitor the status of your shipment.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses

  • Incorrect phone numbers

  • Customer unavailability during delivery attempts

Additional shipping charges may apply if a shipment needs to be re-dispatched.

Failed Delivery

If a package is returned to us due to failed delivery attempts or an incorrect address, we will contact you to arrange re-shipment. Additional shipping charges may apply.

Damaged or Missing Packages

If your package arrives damaged or if any items are missing, please contact us within 48 hours of delivery.

Please include:

  • Your Order Number

  • Photos of the package

  • Photos of the product(s)

  • A brief description of the issue

Email: exofits6@gmail.com

Delayed Shipments

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Natural disasters

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Government restrictions

  • Other unforeseen circumstances

We appreciate your patience in such situations.

International Shipping

Currently, exofits.shop ships within India only.

If international shipping becomes available, this policy will be updated accordingly.

Order Cancellation

Orders may be cancelled only before they are shipped.

Once an order has been dispatched, it cannot be cancelled. Please refer to our Refund & Return Policy for eligible returns.

Contact Us

For any shipping-related questions, please contact us:

KANANI CREATION
Brand: exofits.shop

Email: exofits6@gmail.com
Phone: +91 7405402501

Address:
A-78, Dangigev Society,
Punagam, Choriyasi,
Surat, Gujarat – 395010, India